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Read the article full text The Greatest Quality Management System Failures in History (http://qualitymanagementsystem.com/total-quality-management/the-greatest-quality-management-system-failures-in-history/) and discuss the following topics:
-The article reviews different cases of quality failures and their impacts in terms of product units recalled. Do you consider that with enough focus on the quality of the development of these products, these failures could have been completely avoided? Explain why or why not.
-Nowadays, car manufacturers are competing on the development of driverless technologies aimed at introducing the first completely autonomous units in the market during the early 2020s. Do you consider that a quick and robust resolution of the problems identified by the driverless car users is the key activity to guarantee customer satisfaction? Explain why or why not.