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Review the Learning Resources on diversity and inclusion in healthcare organizations.
Your Instructor will identify three “Differences at Work” vignettes as the focus of this Discussion. Read the three case studies and choose one as the subject of your Discussion post.
Identify the issues in your chosen case study and reflect on how a diversity and inclusion perspective might mitigate, address, or contribute to the concept of “identity abrasion” in the workplace.
Consider how this situation might affect organizational performance, staff morale and retention, and/or competitive advantage.
Consider how you would respond if you were the employee in your chosen vignette and what kind of support and resolutions you might seek, or what you would recommend to this individual in terms of responses.
By Day 3 of Week 8
Post the following:
Briefly describe the case study you selected, and explain the elements of “identity abrasion” in the employee’s experience. From the position of the employee, describe what actions and strategies would be most welcome and effective for resolving this conflict situation. Support your post with Learning Resources or current literature.
Sucher, S. J. (2007, November). Differences at work: The individual experience. Brighton, MA: Harvard Business Publishing.
Note: The resources in this series are seminal as business examples and, although not set within healthcare organizations, demonstrate types of “identity abrasion” that individuals may experience in any work setting. Your Instructor will provide three vignettes from this series, of which you will select one vignette as the focus of your Week 8 Discussion post.